Security and data
Your clients’ documents are accounting records. We keep them as such: in the European Union, seen only by those who should, and yours to take with you at any time.
Where it is kept
On Microsoft Azure, in data centres in the European Union: the database, and the documents’ photos and files.
To be read, the document’s image goes through a text-recognition service.
Who sees what
The office team sees the office’s clients, and only them.
The company’s administrator sees their company’s documents.
An employee sees only the documents they sent and their own expense reports.
ANAF and the bank
The e-Factura link goes through ANAF’s authorisation, with the qualified certificate of someone authorised in SPV. The keys ANAF issues are stored encrypted (AES-256).
Access to bank statements is approved in the bank’s own app, read-only and for a limited time.
Passwords
They are never stored in plain text, only their cryptographic hash.
When you leave
Download all the data at any time in one archive: tables that open in Excel, the same data as JSON and the documents’ photos, by each client’s tax ID.
If you close the account, you have 30 days in which it keeps working and you can change your mind. Then the account, the clients and their documents are deleted for good. What is already written in the accounting system stays there.
The processing agreement
The office accepts it online when creating the account; it is the same for everyone. Read the agreement